Privacy & Policy
This Privacy Policy outlines how Artificial Intelligence Home Sdn. Bhd. and its related companies (collectively referred to as “Aihome”) handle your Personal Information. It details how Aihome collects, uses, discloses, and secures your Personal Information, as well as how you can access and correct inaccurate or incomplete information.
1. Collection
Aihome collects Personal Information when necessary for its functions or activities, as defined under the Personal Data Protection Act. This includes information that identifies you or makes you identifiable. We may obtain Personal Information from third parties in some cases, subject to their privacy policies and your consent.
2. Use
Aihome primarily uses Personal Information to provide contracted services to customers and to facilitate transactions. Additionally, we use Personal Information for business planning, development, and to inform individuals about Aihome’s and related companies’ services.
3. Disclosure
Aihome may disclose Personal Information to related or unrelated third parties with your consent or as required by law. This includes sharing information with service providers to enhance our services and operations. Personal Information may also be disclosed internationally to related entities or service providers, ensuring compliance with data protection standards.
4. Data Security
Aihome maintains industry-standard practices to protect Personal Information, whether in electronic or physical form. This includes encryption of sensitive financial information and secure storage. While Aihome takes reasonable steps to secure your information, transmission over public networks may pose risks beyond our control.
5. Complaints or Questions
For privacy inquiries or complaints, please contact Aihome’s Privacy Officer using the details provided at the beginning of this document. We will promptly investigate and address any concerns regarding our privacy practices.
6. Access and Correction
You have the right to access your Personal Information held by Aihome in accordance with the Personal Data Protection Act. Requests for access or correction should be directed to our Privacy Officer, and reasonable fees may apply for access requests.
7. Client Information
Aihome respects client privacy policies concerning Personal Information. In cases of inconsistency with this policy, the client’s policy prevails, provided it aligns with the Personal Data Protection Act.
8. Transferring Information Overseas
To facilitate our operations, Aihome may transfer Personal Information outside Malaysia to related entities or service providers in countries like Singapore, Hong Kong, Australia, and the United States. Such transfers comply with data protection laws and contractual obligations.
9. Updates to Privacy Policy
Aihome may update this Privacy Policy periodically. Please visit our website for the latest version, which supersedes all previous versions.
10. Glossary
- Direct Marketing: Promotion of products/services through various communication channels.
- Disclosure: Release of information outside Aihome, including under contractual obligations.
- Opt Out: Option to request exclusion from further direct marketing.
- Personal Information: Information identifying an individual, as defined by the Personal Data Protection Act.
- Primary Purpose: Core reason for collecting information in a transaction.
- Reasonable Expectation: Expected use or disclosure of Personal Information by an individual.
- Related Body Corporate: Entities connected through ownership or control.
- Sensitive Information: Includes racial/ethnic origin, political opinions, religious beliefs, etc.
- Use: Handling of Personal Information within Aihome.
For further information regarding Aihome’s Privacy Policy, please contact our Privacy Officer or visit our website.
Contact Information:
- Telephone: +6012 – 676 4663
- Website: www.aihome.com.my
- Address: V05-03-02, 3rd Floor, Lingkaran SV3, Sunway Velocity, 55100 Kuala Lumpur, Malaysia.
- Attention: Aihome Privacy Officer